As South Africa prepares for a 21-day lockdown as a result of the spread of COVID-19, Legratron Electronics would like to assure clients that business will continue as usual, just with a few changes.
While we need to limit our interpersonal relations, the nature of the business allows us to continue functioning as usual.
Most importantly, the team will work remotely. The managing director of Legratron Electronics, Itumeleng Matshego, explains their planned process: “We have taken steps to ensure that business continues as usual. All of our team members will be working from their homes and available to clients. Monitoring of your assets and various other items will continue throughout this time and you can rest assured, that we will be there should you encounter a problem during lockdown.
“The emergency, 24-hour call centre will remain operational and ready to assist throughout the entire period. The safety of our clients, whether that be their physical health or their personal safety, is still prioritised during this very uncertain time in our country,” says Matshego.
Legratron would also like to encourage their clients to contact them using their Whatsapp number and email address for non-emergency issues. This will ensure that the team can get back to you as soon as possible even if there are further challenges such as loadshedding. The team will also be available via all their social media channels.
Matshego urges South Africans to avoid panic during this time. “While this is unchartered territory for the whole world, we encourage South Africans to remain calm. If we follow the restrictions put in place by the presidency, we have a much greater chance of containing the spread of the virus. We have the benefit of advancements in technology that allow us to continue connecting with you and providing our services. Legratron will be with you throughout the entire pandemic,” assures Matshego.